No voice in some videos from “principle of movement” course - Technical Support - PolePress University

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No voice in some videos from “principle of movement” course

Posted by Reynaud Lucile on May 10, 2021 at 10:11 am

Hello !

I just ran through the first lesson of the new course “movement” and in some videos the voice of the teacher cannot be heard, I just hear the music as if the voice was “cut”. I am pretty sure she is talking (for example in lesson “Wrist strength and conditioning”).

Is there something wrong with my settings ?
see you
Lucile

PolePress Staff replied 1 year, 10 months ago 2 Members · 1 Reply
1 Reply

PolePress Staff

Member
May 10, 2021 at 2:57 pm

Hi Reynauld! Yes, Mari is definitely speaking in this video 🙂 From what you described, it sounds like whatever device/application you’re using is only playing one of the two audio channels. The most likely culprits are either(1) your device/application is set to Mono instead of Stereo, or (2) your device/application is correctly set to Stereo, but its audio equilizer has one of the two channels turned all the way down.

Of course there is also a third possibility, that perhaps one of your two speakers is not working. For example, if one of your earphones isn’t playing, it could also produce this effect.

If you can tell us what device and application you’re using, we might be able to help you troubleshoot and fix the issue.

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